Here at OG Vape Store we Stride for Customer Service, We do our absolute best to ship orders same business day, and if not then next business day. If there is an order delay we will reach out by e-mail, if e-mail was not provided during checkout we will attempt to contact by phone and do everything in our power to make things right.
All orders are shipped USPS either First Class (1-3 Days) or Priority (1-3 Days) depending on weight of the order. Usps states that 1-3 days is not guaranteed.
All Orders will be provided with a Tracking Number so they can monitor their shipment. Once an shipment has been delivered to USPS, OG Vape Store is not responsible for delayed shipping. OG Vape Store is only responsible for fast delivery to USPS to get the order in transit. Tracking Numbers usually show when USPS received possession of the shipment. USPS also states that not all scans may be made an this includes possession of the shipment scan.
If you have any questions regarding your shipment, if it has been delivered to USPS or not, or expected delivery times, Do not hesitate to contact us at OGVapeLV@gmail.com to assist you.